Introduction & Commitment
Bad Baji Your privacy is our top priority. When you use our platform, you share certain information with us — this Privacy Policy explains clearly and transparently exactly how that information is used.
This privacy policy applies to both the Bad Baji website and mobile application. By using our services, you agree to this policy.
In brief: Bad Baji never sells your data to third parties. Information is used solely to improve our services and meet legal obligations.
We understand that many people have concerns about data security on online betting platforms. That's why Bad Baji's Privacy Policy is written in plain, simple language — so every user can clearly understand how safe their information is.
What Information We Collect
Bad Baji collects information in several ways. Below is a full breakdown of what types of data are collected and where they come from.
Directly Provided Information
Information you provide directly during registration, KYC verification, and transactions:
| Type of Information | When It Is Collected | Requirements |
|---|---|---|
| Full Name | At Registration | Mandatory |
| Mobile Number | During Registration & Payments | Mandatory |
| Date of Birth | At Registration | Mandatory (Age Verification) |
| NID / Passport | For KYC Verification | For Withdrawals |
| Email Address | At Registration | Optional |
Automatically Collected Information
When you use Bad Baji, certain information is collected automatically:
- Device Information: Device type, operating system, and browser version.
- IP Address: For security and fraud prevention.
- Log Information: Login times, page visits, and betting activity.
- Cookie Information: For session management and improving your experience.
- Location Information: For service area verification only.
Purpose of Data Collection
Bad Baji only collects information for a reason. Every piece of data is used for a specific purpose. All purposes are clearly outlined below:
- Account Management: For registration, login, and account security purposes.
- Identity Verification: To complete the KYC process and prevent fraud.
- Payment Processing: To process deposits and withdrawals securely.
- Customer Support: To address your complaints and inquiries.
- Security: To prevent account hacking and fraud.
- Legal Obligation: To comply with directives from relevant authorities.
- Service Improvement: To improve your platform experience.
- Promos & Bonuses: To send you personalized offers (with your consent).
About Advertising: Your data is never shared with third-party advertising companies. Occasionally, Bad Baji may send you an SMS or notification about its own promotions and offers. You can opt out of this at any time.
How Long Your Data Is Retained
Bad Baji does not retain data beyond what is necessary. Your data is kept for as long as your account remains active. Even after account closure, certain data may be retained for a specified period for legal and compliance reasons.
- Account Information: Up to 5 years after account closure.
- Transaction Records: Up to 7 years, as required by financial regulations.
- KYC Documents: As required by regulatory authorities.
- Cookie Information: Temporary cookies are cleared when your session ends. Persistent cookies last a maximum of 12 months.
- Support Conversations: 3 years after the issue is resolved.
Once the retention period expires, data is securely deleted or anonymized so it can no longer identify you.
Sharing Data with Third Parties
Bad Baji never sells your data. However, there are limited circumstances where sharing your data may be necessary:
Cases Where Your Data May Be Shared
- Payment Processor: Information required to process Mobile Pay and Nagad transactions.
- Technology Partners: Cloud hosting and cybersecurity service providers.
- Legal Authorities: Based on a legal order from a court or regulatory authority.
- Fraud Investigation: Information required for investigating serious fraud cases.
Assurance: All third parties with whom data is shared are bound by strict confidentiality agreements. They may not use the data for any other purpose.
Who We Never Share Your Data With
- Advertising Companies or Marketing Agencies
- Data Brokers or Information Resellers
- Other Betting or Gaming Platforms
- Any Unknown Third Party
Cookies & Tracking Technology
The Bad Baji website and app use cookies and similar technologies to enhance your experience and help keep the platform secure.
Cookie Type
- Essential Cookies: To maintain login sessions and ensure security. Disabling these cookies will prevent the site from functioning properly.
- Functional Cookies: To remember your preferences, such as language and display settings.
- Analytics Cookies: To understand which pages are used most. Data is collected anonymously.
You can disable cookies from your browser settings. However, turning off essential cookies may cause login and payment features to stop working.
Technical Data Protection Measures
Bad Baji uses industry-standard technology to keep your data secure. Our security systems are continuously updated.
- 256-bit SSL Encryption: All data transfers are encrypted.
- Two-Factor Authentication (2FA): An extra layer of security at login.
- Firewall Protection: Prevents unauthorized access.
- Secure Servers: Data is stored in encrypted databases.
- Regular Security Audits: Tested by third-party experts.
- Limited Staff Access: Only authorized staff can view your data.
Your Role: Beyond our technical safeguards, keep your password strong and never share it with anyone. Avoid logging in on public Wi-Fi.
Your Privacy Rights
As a Bad Baji user, you have several rights over your own data — and you can exercise them at any time.
- Right to Access: To find out what data we hold about you, send us an email.
- Right to Correction: If any of your information is incorrect, you may request a correction.
- Right to Erasure: After your account is closed, you may request deletion of your data. Please note that where legal obligations apply, full deletion may not always be possible.
- Right to Opt Out of Promotions: You can opt out of marketing SMS and notifications at any time.
- Right to Data Portability: You can request a copy of the data we hold about you.
To exercise this right, email us at support@badbaji.app. Requests are typically responded to within 7 business days.
Child & Minor Protection
Bad Baji's services are intended exclusively for users aged 18 and above. We never knowingly collect personal information from minors.
- Age is verified at the time of registration.
- Any account found to belong to a minor is closed immediately.
- Any data found to belong to a minor is deleted immediately.
- If you have concerns, parents or guardians can reach us at support@badbaji.app.
Privacy Policy Updates
Bad Baji may update this Privacy Policy when needed. Users will be notified of any significant changes via SMS or in-app notification.
- The date of any changes will appear at the top of the page under "Last Updated".
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
- If you do not wish to accept the updated policy, you may request to close your account.
Get in Touch
If you have any questions or concerns about this Privacy Policy, please get in touch with us. Bad Baji takes all privacy-related matters very seriously.
- Email: support@badbaji.app
- Live Chat: Available 24/7 on website and app
- Help Center: Visit the Help Center page
Response Time: Privacy requests are typically responded to within 7 business days.